Terms and Conditions

01Acceptance of Terms

By accessing or using our website, submitting a contact form, or entering into a service agreement with EmailLead, you confirm that you are at least 18 years of age, have the legal authority to enter into binding agreements on behalf of yourself or your organization, and agree to comply with these Terms in full.

These Terms apply to all visitors, prospects, and clients. We reserve the right to update these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

02Use of Services

EmailLead provides performance marketing services including lead generation, email marketing, paid advertising, social media marketing, display advertising, and SEO. Services are delivered pursuant to individual agreements, statements of work, or service proposals agreed upon in writing between EmailLead and each client.

You agree to provide accurate, complete, and current information when engaging our services. You are responsible for maintaining the confidentiality of any account credentials and for all activity that occurs under your account or business relationship with us.

03Intellectual Property

All content on the EmailLead website, including text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of EmailLead and is protected by applicable intellectual property laws.

Creative assets, campaign materials, and strategic deliverables produced by EmailLead for a client remain the property of EmailLead until full payment is received, at which point ownership of client-specific deliverables transfers to the client as specified in the service agreement. Proprietary methodologies, tools, templates, and frameworks remain the exclusive property of EmailLead at all times.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from our website without prior written permission from EmailLead.

04Limitation of Liability

To the fullest extent permitted by law, EmailLead shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to lost profits, loss of data, loss of business opportunity, or reputational damage.

Our total aggregate liability to you for any claims arising from or related to our services shall not exceed the total fees paid by you to EmailLead in the three months immediately preceding the claim.

05Payment Terms

Payment terms are established in each individual service agreement. Unless otherwise specified in writing, invoices are due within 14 days of the invoice date. Overdue payments may accrue interest at a rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.

For services requiring media spend, clients are responsible for funding their advertising accounts directly on the respective platforms unless a managed billing arrangement is explicitly agreed upon. EmailLead management fees and media spend are billed separately unless otherwise agreed in writing.

EmailLead reserves the right to pause or terminate services in the event of non-payment after providing written notice and a cure period of 7 business days.

06Campaign Policies

All campaigns managed by EmailLead must comply with the advertising policies of the relevant platforms, including Google Ads, Meta Ads, and any other networks used in the delivery of services. Clients are responsible for ensuring that their products, services, and promotional content comply with applicable laws and platform terms.

EmailLead will not manage campaigns for products or services that are illegal, deceptive, or that violate platform community standards. We reserve the right to decline or suspend any campaign that, in our reasonable judgment, poses legal, reputational, or ethical risk.

• All advertising claims must be accurate, substantiated, and compliant with FTC guidelines or applicable local regulations
• Landing pages and destination URLs must match the intent and content of the advertisements
• Email marketing campaigns must comply with CAN-SPAM, GDPR, and applicable anti-spam legislation
• Client-provided contact lists must be lawfully obtained and permission-based

07Prohibited Uses

You agree not to use our website or services for any of the following purposes:

• Any unlawful purpose or in violation of any federal, state, or international regulations
• To transmit or distribute spam, unsolicited messages, or deceptive communications
• To collect personal data about other users without their consent
• To impersonate any person, business, or entity
• To upload or transmit viruses, malware, or any other malicious code
• To interfere with or circumvent the security features of our website or related systems
• To reverse engineer, decompile, or disassemble any part of our proprietary tools or software
• To use automated tools to scrape, harvest, or extract data from our website

Violation of these prohibitions may result in immediate termination of your access and services without refund, and may be reported to appropriate legal authorities.

08Termination

Either party may terminate a service engagement as specified in the applicable service agreement. In the absence of a specific agreement, either party may terminate with 30 days written notice.

EmailLead may terminate your access to our website or services immediately and without notice if we determine, in our sole discretion, that you have violated these Terms, engaged in fraudulent activity, or caused harm to EmailLead or its other clients.

Upon termination, your right to use our services ceases immediately. Any provisions of these Terms that by their nature should survive termination, including intellectual property rights, payment obligations, and limitations of liability, shall continue in full force and effect.

09Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

Any disputes arising under or in connection with these Terms or our services shall first be subject to good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, both parties agree to submit to binding arbitration in accordance with the rules of the American Arbitration Association before pursuing litigation.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.

10Contact Us

If you have questions about these Terms, need clarification on any provision, or wish to request a copy of a service agreement, please reach out to our team. We are committed to transparent, fair, and straightforward business practices.